Skribit Blog

We here are at Skribit are big fans of Get Satisfaction.  They do a great job of giving our users a way to easily bring up issues to our attention and for us to interact with our users.

Here are couple topics that are currently going on at Skribit’s Get Satisfaction site:

We’ve been discussing internally about about implementing a reputation model for Skribit and what it would look like.  To get some external feedback, Paul twittered for some feedback, which eventually led to this discussion on Get Satisfaction.

We’re beginning to lay the ground work for creating PRO accounts, and want to hear your thoughts what you would like to see.

Finally, I started a discussion for people to share tips on how to encourage their readers to make suggestions.  If you did something that worked for you, please consider helping out your fellow Skribit users and comment there.

We registered ourselves today on Get Statisfaction.  Get Satisfaction is a service that creates a place where users can ask questions, request features, and just plain talk about companies and products.

Because our service offers functionality very similar to Get Satisfaction, we did discuss the possibility of re-purposing our service to do this as well.  We decided against this because 1) we wanted to open ourselves up to receiving feedback from a larger community, and 2) we want Skribit to be the best service for bloggers to build conversations with their readers, and stretching our service to do this additional thing only dilutes that message.

So our Customer Service site is open for business, please visit the site and leave us some feedback!